Banks urged to balance digital convenience, human engagement
A survey shows customers are placing far more emphasis on perceived value and the need for banks to retain a human touch.
Local banks unite in crackdown on fraudulent debit orders
After implementing the DebiCheck electronic authentication system, local banks are witnessing positive results.
Countdown begins for Michael Jordaan’s Bank Zero launch
The bank enters the final phase before launching next year and says it has already put safety nets on fraud and attacks.
Digitisation sees Capitec remove cashiers from 122 branches
The bank converts some of its branches by removing cashiers and replacing them with self-service technology.