Capitec held its Hackathon Life 2.0 tournament to help find solutions that will see South Africans live better in a post-COVID world.

The 18-month-old South African digital bank is rated second best in the country on the Forbes list of the world’s best banks.

The digital bank now has 1.4 million customers, of which 700 000 are active bank accounts

A survey shows customers are placing far more emphasis on perceived value and the need for banks to retain a human touch.

After implementing the DebiCheck electronic authentication system, local banks are witnessing positive results.

The bank enters the final phase before launching next year and says it has already put safety nets on fraud and attacks.

The bank’s customers turn to its Instant Money offering, with a month-on-month increase of 70 000 new customers using the service.

The bank converts some of its branches by removing cashiers and replacing them with self-service technology.

First National Bank and Capitec tie for the title of SA’s best digital banking platform, in a customer satisfaction survey.

Since the digital newcomers entered the market, the incumbent banks have been slashing their prices one after the other.

Firms that use revolutionary technologies take on the greatest risks, and should know how to mitigate these, says Capitec's Isabella Hofmeyr-Pretorius.

IT professionals must take responsibility for governance practices within their organisations, says Capitec's legal advisor.