Elingo
2:00
Apr 15, 2019

Elingo delivers value as Gold Genesys Partner

Since this alliance was first established, Elingo has placed a premium on certification, and specialised skills in development and solution integration.

3:10
Mar 8, 2019

Cloud evolution does not mean demise of IaaS

The reality of operating in today's market is that there are advantages and disadvantages to infrastructure as a service, says Paul McIntyre, CX executive at Elingo.

2:40

Cloud CX: Don't believe the vendors, try it out

Customer experience matters today more than ever, because we are all consumers, says Genesys.

3:50
Feb 12, 2019

Why businesses can really count on cloud

Cloud is no longer a mystical concept, but a concrete pipeline to a more flexible, cost-effective work environment, says Elingo.

1:50

Contact centres don't understand their data

Cloud computing can help to bring a contact centre's data to one place, says Elingo's Karl Reed.

3:20
Jan 14, 2019

The customer's journey to the cloud

One of the most appealing things for any business when it comes to the cloud is the return on investment on offer, says Karl Reed, chief solutions officer at Elingo.

3:20
Jan 14, 2019

The customer's journey to the cloud

One of the most appealing things for any business when it comes to the cloud is the return on investment on offer, says Karl Reed, chief solutions officer at Elingo.

3:30
Nov 22, 2018

Cloud services dominate 2018

Companies now understand the importance of the cloud and how it can be customised to specific requirements, says Karl Reed, chief solutions officer at Elingo.

4:00
Nov 9, 2018

Contact centres must embrace the cloud or else

Elingo is hosting a series of cloud events to share insights from a recent Genesys summit in Europe.

3:40
Sep 6, 2018

To e-mail or not to e-mail?

The digital business environment is all about real-time messaging to provide stakeholders with instantaneous responses to their queries, says Paul McIntyre, chief sales officer at Elingo.

1:50
Aug 7, 2018

Elingo congratulates MiWay on PureConnect Award

The Elingo client and short-term insurance company, MiWay Insurance, won the Genesys: PureConnect Innovation Award 2018.

2:20
Jun 28, 2018

Elingo supports Legacy Community Development

The initiative, based in Kayamandi, Stellenbosch in the Western Cape, is one of its corporate social investment projects of choice.

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