This new capability in ServiceDesk Plus helps ManageEngine customers seamlessly and effortlessly extend service management best practices to all departments, says Rajesh Ganesan, vice-president at ManageEngine.

Irrespective of the industry or the domain, AD works the same and is driven by permissions.

These have to do with password policy, NTLM authentication, cleaning up platforms and privileged access, according to a survey by ManageEngine.

Starting in Namibia and Mozambique, the company will service ManageEngine software while transferring skills to business partners and end-users.

A network administration best practices guide will help to prevent network downtime.

Regular software and firmware updates to your firewall help to eliminate known vulnerabilities in your system, says Mouli Srinivasan, marketing analyst at ManageEngine.

ServiceDesk Plus now lets users visually map the request management process by creating custom request life cycles that use statuses and transitions.

To stay compliant with POPIA, enterprises need to stop personal data from falling into the wrong hands.

ITR Technology will host ManageEngine's Active Directory Solutions & IT Security World Tour in Johannesburg on 27 February and Cape Town on 1 March.

ManageEngine has announced that its enterprise mobility management solution, Mobile Device Manager Plus, will support the features released with iOS 11 from day one.

The company received a Champion Award in the Info-Tech Research Group Mid-Market Service Desk Vendor Landscape report.

Get insights and solutions to?Active Directory, security, ITSM, ITOM and privilege management on 29 March, in Johannesburg.