The citizen engagement platform enables ordinary South Africans to take a poll, rating schools’ COVID-19 safety and preparedness as more learners return to classrooms.

The pandemic fast-tracked ICT processes within the public sector that would have otherwise taken a long time to be realised, says GovChat CEO Eldrid Jordaan.

The citizen engagement platform will be used to assist the Department of Social Development to locate and register early childhood development centres.

For the year, the fintech company generated R206 million in cash, translating into a cash conversion rate of 100% of trading profit.

The citizen engagement platform sees a spike in use, as citizens search for their closest COVID-19 public or private testing stations, or COVID-19 test results.

The Synthesis mandate was to design and build a cloud-based platform that offered chatbot-driven capabilities to capture and report on citizen-reported issues.

The fintech group delivers an almost 20% rise in revenue to just over R607 million, with a 13% decrease in profit.

The government citizen engagement service names Michael "Motty" Sacks as chairman of the board.

The government citizen engagement platform plans to boost operations, following a R20 million investment from Capital Appreciation.

Government enhances the level of engagement between the public and councillors by making its communications tool accessible via the social media app as well as USSD.

App versions of the government chat tool will be available on Android and iOS early next year.

GovChat launches to allow councillors to connect with citizens, while eThekwini Municipality's Web site exposes citizens' private data.