Tribunal issues interim order in GovChat, WhatsApp face off
The Competition Tribunal issues an order for interim arrangement in the GovChat, WhatsApp and Facebook matter.
WhatsApp slams GovChat for ‘breaking’ terms of use
Facebook’s legal team argues the citizen engagement platform is “breaking all the rules” in the terms of use of WhatsApp’s business platform.
WhatsApp off-boarding would curtail its existence, says GovChat
GovChat’s removal from Facebook-owned WhatsApp would materially prejudice the citizen engagement platform’s entire existence, says CEO Eldrid Jordaan.
Pandemic shows the power of digital public service
The government’s digital responses to the COVID-19 pandemic showcased the power of moving services online.
Communications supports public service resiliency
AWS is set to host a webinar on: "Citizen engagement as an enabler for smart cities of the future" this week, in collaboration with ITWeb.
GovChat ready to ‘assist SASSA where needed’
As the world stage awaits, government’s citizen engagement platform GovChat is open to partnership opportunities to assist SASSA.
GovChat saves SASSA R7.5m through chatbot service
The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.
SA education transforms with AWS
AWS, in collaboration with ITWeb, will explore trends and opportunities to drive transformation through cloud technology in a webinar, on 3 September.
AWS helps SA companies battle pandemic fallout
AWS is collaborating with sectors such as healthcare and education to speed up responses to the pandemic.
GovChat gets global recognition with UNICEF partnership
The citizen engagement platform signs a partnership deal with UNICEF to advance child protection, youth engagement and social policy initiatives.
GovChat uses social media to help SASSA manage FAQs
The citizen engagement platform will assist SASSA in managing frequently asked questions about the R350 relief grant, via WhatsApp and Facebook Messenger.
GovChat platform evaluates schools’ COVID-19 readiness
The citizen engagement platform enables ordinary South Africans to take a poll, rating schools’ COVID-19 safety and preparedness as more learners return to classrooms.