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GovChat
1:30
Friday

Tribunal issues interim order in GovChat, WhatsApp face off

The Competition Tribunal issues an order for interim arrangement in the GovChat, WhatsApp and Facebook matter.

3:30
Tuesday

WhatsApp slams GovChat for ‘breaking’ terms of use

Facebook’s legal team argues the citizen engagement platform is “breaking all the rules” in the terms of use of WhatsApp’s business platform.

4:50
Monday

WhatsApp off-boarding would curtail its existence, says GovChat

GovChat’s removal from Facebook-owned WhatsApp would materially prejudice the citizen engagement platform’s entire existence, says CEO Eldrid Jordaan.

3:00
Oct 28, 2020

Pandemic shows the power of digital public service

The government’s digital responses to the COVID-19 pandemic showcased the power of moving services online.

5:50

Communications supports public service resiliency

AWS is set to host a webinar on: "Citizen engagement as an enabler for smart cities of the future" this week, in collaboration with ITWeb.

3:40
Sep 29, 2020

GovChat ready to ‘assist SASSA where needed’

As the world stage awaits, government’s citizen engagement platform GovChat is open to partnership opportunities to assist SASSA.

4:20

GovChat saves SASSA R7.5m through chatbot service

The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.

4:20
Aug 20, 2020

SA education transforms with AWS

AWS, in collaboration with ITWeb, will explore trends and opportunities to drive transformation through cloud technology in a webinar, on 3 September.

3:40
Aug 13, 2020

AWS helps SA companies battle pandemic fallout

AWS is collaborating with sectors such as healthcare and education to speed up responses to the pandemic.

3:50
Aug 5, 2020

GovChat gets global recognition with UNICEF partnership

The citizen engagement platform signs a partnership deal with UNICEF to advance child protection, youth engagement and social policy initiatives.

1:50
Jul 21, 2020

GovChat uses social media to help SASSA manage FAQs

The citizen engagement platform will assist SASSA in managing frequently asked questions about the R350 relief grant, via WhatsApp and Facebook Messenger.

1:50
Jul 6, 2020

GovChat platform evaluates schools’ COVID-19 readiness

The citizen engagement platform enables ordinary South Africans to take a poll, rating schools’ COVID-19 safety and preparedness as more learners return to classrooms.

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