What did we learn from this year’s Gartner Symposium?

The research firm highlights three obstacles to adoption of artificial intelligence, with skills noted as the number one barrier.

Technology boosts the evolution of the customer journey, providing companies with more choices to interact with customers.

The research firm highlights what it considers to be the top 10 technology disruptions set to have a major impact over the next five years, with hyperautomation taking top spot.

The CIO is the culture change leader and the chief HR officer is a key partner in shifting IT team members’ mindset to create digital transformation in the workplace, says Gartner.

Gartner finds blockchain deployments across financial services ecosystems are at least three years away.

The research firm introduces the concept of TechQuilibrium, encouraging organisations to come out the other side in the face of difficult times.

Gartner forecasts that by the end of 2019, 4.8 billion IOT devices will be in use globally, up 21.5% from 2018, with connected cars a particular focus.

Market saturation and a flailing economy hamper SA’s smartphone sales growth in Q2, as global forecasts show weakened smartphone performance for the rest of the year.

The global wireless network infrastructure revenue for 5G will nearly double between 2019 and 2020, says Gartner.

The research firm identifies three technologies, including smart cities and IOT, which will have considerable business impact on Africa’s ICT sector within 10 years.

Gartner forecasts artificial intelligence augmentation will create $2.9 trillion in business value and 6.2 billion hours of worker productivity globally within three years.