Gartner advises a five-phase approach for resilient business continuity models during coronavirus disruptions.

The biggest demand for talent with artificial intelligence skills comes from other business units in the organisation rather than IT, says Gartner.

It is the only company to be named a leader in both the Workforce Engagement Management and Contact Center as a Service Magic Quadrants.

In his new global role at SAP, Sohail Carim says he will assist African governments to drive digital transformation.

Samsung ended 2019 as the leader in shipments, while Huawei started to feel the impact of continued headwinds from the US.

Research firm Gartner foresees a decline in worldwide PC shipments through 2020 and beyond.

Crypto-currencies will transition into a new role, as 50% of unbanked smartphone owners turn to the currency for daily transactions.

Gartner forecasts global IT spending will total $3.9 trillion this year, boosted by less economic and political uncertainty.

The depressed outlook underlines the need to embrace digital transformation, says Enlight Strategic.

A survey shows that open-source software for database management is becoming increasingly popular as users seek to avoid vendor lock-in and reduce costs.

The number of vehicles equipped with autonomous driving tech will significantly increase from 2019’s 332 932 units.

Improved sensor accuracy, advances in miniaturisation and better user data protection are some of the reasons why the sector will balloon, says Gartner.