Ask Afrika

Solving the customer experience disconnect

Businesses need to embrace artificial intelligence and automation but they mustn’t allow these innovations to cause a divide between them and their customers.

Jul 25, 2017

Internet access equals economic access

A new World Wide Worx study reveals the single most common use of the Internet among South Africans.

Mar 30, 2017

Vodacom leads telcos in Ask Afrika Orange Index

The mobile operator is in first place in the yearly customer service benchmark, followed by Cell C, Telkom Mobile and MTN.


TGI introduces survey delivery tools to SA

The new tools will help the delivery of effective marketing campaigns for companies, says Ask Africa.

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