Automation evangelist to keynote ITWeb's BPMA event
Jonathon Wright will discuss the future of business processes at the upcoming ITWeb BPM & Automation Summit in Johannesburg.
Blockchain, AI, biometrics to disrupt travel industry in 2020
The joint force between new technologies and travel is significantly impacting how people travel, increasing the number of global tourists.
CX trends: The rise of extreme automation, edge computing
By 2030, 67% of engagements between brands and consumers will be completed by smart machines rather than the human agents of today - Futurum Research
Digitisation to unlock 1.2m jobs, ease SA’s unemployment woes
McKinsey research demonstrates that digitisation and automation in South Africa are likely to result in a net gain in jobs, rather than a loss, as widely feared.
Five biggest decisions retail CEOs are facing today
Learn how today’s CEOs are solving their most important challenges and taking advantage of new opportunities in retail.