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automation
3:30

Automation evangelist to keynote ITWeb's BPMA event

Jonathon Wright will discuss the future of business processes at the upcoming ITWeb BPM & Automation Summit in Johannesburg.

2:10

Can GRC be automated?

GRC is not a tick-box exercise, says Ritasha Kalidas, of Tiger Brands, a speaker at the upcoming ITWeb GRC Summit.

6:10
Jan 21, 2020

Blockchain, AI, biometrics to disrupt travel industry in 2020

The joint force between new technologies and travel is significantly impacting how people travel, increasing the number of global tourists.

4:10
Nov 29, 2019

The future of artificial intelligence

Artificial intelligence has significant potential in South Africa, but must be applied correctly if it is to be successful.

4:30
Nov 1, 2019

SA must get ready for the rise of hybrid jobs

Hybridisation is the next workforce frontier, as companies seek professionals with specialised cross-industry skills to spur innovation, says trends analyst Dion Chang.

3:30
Oct 28, 2019

CX trends: The rise of extreme automation, edge computing

By 2030, 67% of engagements between brands and consumers will be completed by smart machines rather than the human agents of today - Futurum Research

1:40
Oct 3, 2019

Blending human and virtual assistant support

MTN's Ginelle Makhado will share a case study on virtual assistants vs the human touch at the upcoming ITWeb CX Summit.

3:10
Sep 13, 2019

Tech revolution poses threat to finance jobs

An analyst predicts a significant number of jobs in financial services will be lost as technology advances.

5:30
Sep 5, 2019

Digitisation to unlock 1.2m jobs, ease SA’s unemployment woes

McKinsey research demonstrates that digitisation and automation in South Africa are likely to result in a net gain in jobs, rather than a loss, as widely feared.

3:20
Sep 3, 2019

Four reasons to use process mining

According to Forrester Research, businesses often have no idea which processes to automate.

0:30
Aug 29, 2019

Five biggest decisions retail CEOs are facing today

Learn how today’s CEOs are solving their most important challenges and taking advantage of new opportunities in retail.

0:50
Aug 29, 2019

eBook: 2020 retail trends

The reality of creating a data-driven, intelligent retail model

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