automation
8:00
Apr 17, 2019

Destination automation

As the business world evolves, your business needs to evolve too. Here's how automation can help.

2:00

How automation is changing CX

Human beings need to be ready to complement robots in creating better customer experiences.

2:20
Mar 25, 2019

AI to eliminate 80% of project management tasks

Key project management tasks, such as data collection, tracking and reporting, will be replaced by AI-enabled software, says Gartner.

2:40
Mar 12, 2019

Dimension Data debuts next-generation managed services

Adapting to the needs of the digital world has left IT teams relying on complex IT estates to meet rapidly shifting consumer demands, says Dimension Data.

1:00
Feb 26, 2019

White paper: Intelligent Economies: AI's transformation of industries and society

Discover what senior executive survey respondents think about artificial intelligence and how its use transforms industries.

4:50
Feb 11, 2019

Industry 4.0 promises a new level of collaboration between man and machine

With today's lightning-fast pace of change, the customer experience will become truly on-demand, says Microsoft.

3:00
Jan 31, 2019

Automation to replace two-thirds of banking jobs

Machine learning, robots and artificial intelligence are expected to replace two out of every three jobs in the global banking sector, says Forrester.

3:50
Jan 17, 2019

Applications are conduits for the collection, analysis, and dissemination of data

Service integration and automating the flow of data between applications is essential to building a digital organisation, says Dimension Data.

6:40
Dec 6, 2018

Debunking the myths of managed services

The reality is that MSPs are no longer just about systems integration, says Dimension Data.

3:30
Oct 15, 2018

African organisation of the future is autonomous

Automation technologies will present infinite opportunities for African businesses, says Oracle.

2:40
Oct 4, 2018

Easing automation anxieties through upskilling

Employees must be trained to work with and alongside automation technologies, so they feel empowered, rather than threatened, by their presence, says Aspect.

0:20
Sep 27, 2018

Video: Managing a hybrid IT landscape

Managed services platforms allow businesses to integrate, automate, manage, and optimise operations in a vendor-independent fashion, within a hybrid IT landscape at scale, globally, and consistently.

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