Ninzi Connect Software
3:10

Survey reveals many benefits of call recording

With businesses becoming ever more customer-centric, there is a growing need to capture customer interactions in a contact centre and analyse them to reveal business insights.

2:20

Capturing the full picture

Providing professional recordings of all unified communications in a call centre is a top priority.

3:20

ASUGA comes to Africa

Being a part of ASUGA has benefited me through the support and networking throughout the world, says Ric Wilson of Ninzi Connect Software.

2:30

Building a next-generation contact centre

Ninzi Connect Software outlines five foundational building blocks to improve customer experience.

11:10

NICE solution overviews

The company's product range ensures quality management optimisation, ensuring customer satisfaction and business efficiency. [Local rep: Ninzi Connect Software]

2:10

Cycling for a cause

In the Pro Deo Tour, cyclists ride from Johannesburg to Margate to raise funds for cancer patients.

4:30

Stefanini TechTeam looks to Aspect

The global IT outsourcing company gains flexibility and agility with Aspect Unified IP. [Local rep: Ninzi Connect Software]

3:10

Frost & Sullivan recognises Aspect

The company has been named the Global Market Share Leader for the outbound dialler systems market. [Local rep: Ninzi Connect Software]

1:50

Gartner recognises Aspect

The company was positioned in the leaders' quadrant of the 2011 Magic Quadrant for Contact Centre Infrastructure Worldwide. [Local rep: Ninzi Connect Software]

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