Modernisation and digitalisation strategies can no longer be ignored if insurers hope to meet changing customer expectations accentuated by the pandemic, says Ben Burger, managing executive at SilverBridge Holdings.

Systems can only enable a good customer experience within the context of an optimal business model, but having a modern platform makes this possible, says Lee Kuyper, COO at SilverBridge.

Getting insights from data is the first step to understanding where efficiency can be built into the internal processes of banks, says Patrick Ashton, a managing executive at SilverBridge Holdings.

The company has been selected as one of 20 partners to attend and present at a Microsoft MEA partners event on 15 and 16 October in Dublin.

Azure, the first of Microsoft’s intelligent cloud services to be delivered from the new data centres, will provide local insurers with significant opportunities, says Lee Kuyper, COO of SilverBridge Holdings. 

SilverBridge Holdings has introduced a cloud-based solution that can scale according to business requirements, says Claudette Steynberg, product owner at SilverBridge Holdings.

Insurers who use mobile technologies to create a more integrated omni-channel environment will be better positioned to benefit from the growth of mobile, says Silverbridge.

Patrick Ashton, CEO of Cirrus Managed Services, discusses how an insurer can quantify the value of the cloud for the business.

Conversational UI is set to transform the business landscape.

Context brokering boils down to more effectively utilising all the data sources at a company's disposal and extracting specific knowledge from it, says JC Oberholzer, chief system architect for Rubix Digital Solutions, a subsidiary of SilverBridge Holdings.