The company was recognised for excellence in outsourcing with the "Best Outsourced Contact Centre" award, "Community Spirit" award and individual awards.
The company will operate as one of WNS's international delivery centres.
The BPO company is acquired by WNS, in a move that will see new brands, job opportunities and international training coming to SA.
Is the call centre industry properly exploiting the diversity of its talent pool? asks Fusion Outsourcing.
The Cape Town-based company has opened a branch in Johannesburg.
Eight effective ways to combat absence in South African call centres.
SA is a stress reliever for UK companies wanting to reduce outsourcing costs, but retain business value.