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2:10
Nov 12, 2012

WNS SA captures four BPeSA awards

The company was recognised for excellence in outsourcing with the "Best Outsourced Contact Centre" award, "Community Spirit" award and individual awards.

1:40

WNS acquires Fusion Outsourcing

The company will operate as one of WNS's international delivery centres.

2:20

Fusion Outsourcing sold for |--gbp--|10m

The BPO company is acquired by WNS, in a move that will see new brands, job opportunities and international training coming to SA.

3:00

Managing diversity in South African call centres

Is the call centre industry properly exploiting the diversity of its talent pool? asks Fusion Outsourcing.

1:00

Fusion Outsourcing expands

The Cape Town-based company has opened a branch in Johannesburg.

3:00

Still there...?

Eight effective ways to combat absence in South African call centres.

2:20

UK firms look to SA outsourcing

SA is a stress reliever for UK companies wanting to reduce outsourcing costs, but retain business value.

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