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2:40
Dec 3, 2020

SMS still in the game 28 years later

The first SMS was sent nearly three decades ago today, delivering a message that simply read “Merry Christmas”.

4:20

GovChat saves SASSA R7.5m through chatbot service

The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.

4:50
May 10, 2019

Put SMS on steroids to reduce Africa's comms barriers

Data-driven communication platforms ignore African realities, says Onli SMS founder Ivan Kartun.

0:50
Oct 1, 2018

eBook: Your retail business can do better

Five ways SMS can drive more profitable customer engagement.

3:00
Jun 18, 2018

Real-time communication with your customers

If you want to gain and keep a competitive advantage, a reliable and innovative communications platform as a service is what you need, says CM.

2:50

RCS messaging from CM...SMS 2.0

Rich Communication Service messaging provides for a far richer experience than the plaintext SMS, but uses carrier networks instead of the Internet, says CM.

2:20
Aug 18, 2017

TotalSend introduces payments via SMS, e-mail

Push payments allow retailers to integrate a payment platform into digital messaging platforms such as SMS, e-mail or chat messages.

5:40

5 ways to improve your SMS campaigns

CM looks at some of the opportunities for you to get the most out of this channel from a South African context.

2:20

Viewpoint: Omni-channel puts the customer first

A well-strategised and, importantly, seamless omni-channel plays a vital role in digital transformation, says Ebrahim Dinat, COO at Ocular Technologies.

3:20

What you need to know about promotional SMS marketing

The idea of promotional SMS marketing may still be fairly new, but there are many reasons that it is so effective, says Channel Mobile.

2:00
Jul 5, 2016

SMS to alert motorists of traffic fines

Cape Town's motorists will be able to pay traffic fines via an SMS link.

2:00
Jun 15, 2016

Facebook Messenger for Android integrates SMSes

Android users can send and receive SMS messages using Facebook's Messenger app.

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