SASSA urges use of online channels as COVID-19 grant is extended
The South African Social Security Agency encourages COVID-19 grant recipients to use the online channels at their disposal for application amendments, or to lodge appeals.
ICT tenders: Need for speed
This week’s National Tender Bulletin requires companies to act fast to participate in tenders.
SASSA to extend online grant application services
The social security agency looks to make it possible to apply for disability-related grants via its online portal.
Govt’s weak IT systems flagged for sluggish COVID-19 relief delivery
The auditor-general’s COVID-19 audit once again flags IT systems as among the top shortcomings in government efficiently delivering relief initiatives.
SASSA prioritises other govt databases for future checks and balances
The South African Social Security Agency looks to tap into the databases of other government departments as it intensifies its fraud prevention and zero tolerance measures.
GovChat ready to ‘assist SASSA where needed’
As the world stage awaits, government’s citizen engagement platform GovChat is open to partnership opportunities to assist SASSA.
SASSA’s online applications portal hits a snag
The South African Social Security Agency’s newly-launched online portal for certain social grant applications is inaccessible to some.
GovChat saves SASSA R7.5m through chatbot service
The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.
COVID-19 grant recipients can switch payment method
The South African Social Security Agency will once again open its online system to allow recipients of the R350 social relief grant to change to their preferred method of payment.
Kotzé steps down as Net1 boss
Outgoing CEO Herman Kotzé will remain a consultant for the company until the end of May next year.
Ex-SASSA officials get 10 years imprisonment for fraud
The officials were sentenced for defrauding the state of almost R1.2 million in a well-orchestrated manipulation of the agency’s system.