SASSA urges use of online channels as COVID-19 grant is extended
The South African Social Security Agency encourages COVID-19 grant recipients to use the online channels at their disposal for application amendments, or to lodge appeals.
Govt’s weak IT systems flagged for sluggish COVID-19 relief delivery
The auditor-general’s COVID-19 audit once again flags IT systems as among the top shortcomings in government efficiently delivering relief initiatives.
SASSA prioritises other govt databases for future checks and balances
The South African Social Security Agency looks to tap into the databases of other government departments as it intensifies its fraud prevention and zero tolerance measures.
The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.
COVID-19 grant recipients can switch payment method
The South African Social Security Agency will once again open its online system to allow recipients of the R350 social relief grant to change to their preferred method of payment.
SASSA enables changes for easier access to COVID-19 grant
The South African Social Security Agency opens its system to approved beneficiaries of the COVID-19 grant, allowing them to alter banking details online.