Even Flow Distribution will supply and support Avaya’s range of contact centre and unified communications solutions.
'Powered by Avaya' allows partners to offer UC, video conferencing and contact centre solutions to their customer base, says Danny Drew, MD for SA at Avaya.
Smaller businesses can benefit from scalable, device-agnostic unified communications solutions, says Avaya.
In this World Wide Wrap: Avaya aids healthcare SMEs, patients must control EHRs, and US healthcare reform spurs BPM.
Spescom DataFusion has supplied the Avaya IP Office solution to Calls United, a German outsource call centre company.
Avaya will license Microsoft Business Solutions CRM to embed it with the Avaya IP Office family.
Spescom DataFusion has implemented the Avaya Internet Protocol Office call centre solution at Financial Management International (FMI).
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