Viewpoint: It's time to put the 'C' in front of CX
Pommie Lutchman, CEO of Ocular Technologies, discusses the value of a predictive service in the contact centre environment.
SqwidNet inks mega IOT deals to connect 2.5m devices
Discovery, Netstar and Fidelity ADT sign deals with SqwidNet to deliver Sigfox's IOT connectivity technology in SA.
IOT to deliver payback in under three years, says Fujitsu survey
A new Fujitsu survey finds Internet of things (IOT) technology has reached early mainstream, with business and IT leaders expecting tangible results in three years or less.