The South African watchdog engages WhatsApp’s parent company, Facebook, after the former rolled out new terms and conditions.
Less than 1m South Africans forecast to boycott WhatsApp
US states sue Facebook amid Instagram, WhatsApp unbundling push
A group of US states sues Facebook for anti-competitive behaviour, with the Federal Trade Commission pushing for the unbundling of Instagram and WhatsApp.
Discovery offers prepaid private healthcare via WhatsApp
The company rolls out a new prepaid system which allows users to buy healthcare vouchers via its digital platforms.
Comms minister Ndabeni-Abrahams’s WhatsApp account hacked
The minister's WhatsApp account has been hacked, resulting in private and confidential information being in the hands of a third-party.
Chatbot frustration leads to consumers opting for human interaction
The human element remains critical to resolving queries, with most locals preferring to communicate to a contact centre agent rather than a chatbot.
Bolt drivers, operators march against ‘exploitation’
Bolt protesters rallied to the e-hailing firm’s headquarters this morning, to deliver a memorandum of grievances, accompanied by EFF members.
Call to download COVID-19 alert app as restrictions ease
President Cyril Ramaphosa urges citizens to download the COVID Alert SA app to help government identify and contain outbreaks before they spread further.