The company's services resume on its social networking platform, Instagram and WhatsApp after an outage over the weekend.

The JMPD makes it easy for residents to report reckless driving and by-law infringements by introducing a WhatsApp-based hotline.

The company is pioneering automated customer experience interactions on digital channels by using bots programmed with artificial intelligence.

The operator failed to notify the authority at least seven days prior to the provision of a charged service.

Merging Facebook Messenger, WhatsApp and Instagram is a risky gamble and there isn't a good enough reason to do so.

Facebook CEO Mark Zuckerberg reportedly wants to integrate the messaging services of WhatsApp, Instagram and Facebook Messenger.

The Facebook-owned messaging service will soon be monetised with ads placed in 'status' updates, going against founding principles.

Brendan Trexler Iribe follows the co-founders of Facebook-owned Instagram and WhatsApp out the door.

Government enhances the level of engagement between the public and councillors by making its communications tool accessible via the social media app as well as USSD.

Google retains only a slight lead over Facebook in the competition for digital ad dollars in the crucial India market.

Moya Messenger is a new, SA-developed mobile messaging app providing a similar experience to WhatsApp, but also lets users text even when they have no mobile data.

Researchers discover a flaw in WhatsApp that allows hackers to intercept and manipulate messages.