WhatsApp threatens bulk messaging abusers

The move is instigated by the emergence of a raft of companies bypassing usage restrictions to advertise products.

31 May

R20m funding injection for GovChat

The government citizen engagement platform plans to boost operations, following a R20 million investment from Capital Appreciation.

27 May

INOVO unveils WhatsApp product

Customers and contact centre agents can send each other links, photos and documents over WhatsApp, enhancing the customer service.


WhatsApp users fail to update app after last week's breach

Users that do not apply the fix are the low-hanging fruit that crooks are going to go after next, says Sophos.

May 14, 2019

WhatsApp flaw exposes users to malicious spyware

Hackers can remotely install spyware on phones via the call function, allowing attackers to read messages, see contacts and activate the camera.

Apr 15, 2019

Facebook restores services after massive outage

The company's services resume on its social networking platform, Instagram and WhatsApp after an outage over the weekend.


Joburg intros WhatsApp-based hotline

The JMPD makes it easy for residents to report reckless driving and by-law infringements by introducing a WhatsApp-based hotline.


Enghouse Interactive sets up digital contact centre

The company is pioneering automated customer experience interactions on digital channels by using bots programmed with artificial intelligence.

Feb 22, 2019

MTN to appear at ICASA hearing over price increase

The operator failed to notify the authority at least seven days prior to the provision of a charged service.

Feb 8, 2019

Facebook's convergence conundrum

Merging Facebook Messenger, WhatsApp and Instagram is a risky gamble and there isn't a good enough reason to do so.

Jan 28, 2019

Facebook to integrate Messenger with WhatsApp, Instagram

Facebook CEO Mark Zuckerberg reportedly wants to integrate the messaging services of WhatsApp, Instagram and Facebook Messenger.

Nov 2, 2018

Ads coming for WhatsApp next year

The Facebook-owned messaging service will soon be monetised with ads placed in 'status' updates, going against founding principles.

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