How business analysts help your business do business better
Business analysts make business change happen by introducing and managing the necessary adjustments to your organisation model, working across all levels of the organisation.
Business Change Academy launches Customer Experience course
Key areas of the three-day course include analysing the organisation’s view of CX, customer gains and pains, personas, touchpoints, customer journeys and organisational maturity.
Helping Agile projects succeed through business analysis
Business Change Academy's new Agile Business Analysis course provides much-needed context in helping Agile projects to succeed through business analysis.