Why senior managers should care about user experience
Companies that pay attention to user experience will have less staff turnover and find it easier to attract better talent, says Cor Winkler Prins, CEO of 4me.
Pick n Pay transforms IT services with 4me, Blue Turtle
With the 4me platform, Pick n Pay is looking to speed up the transition from a pure IT service management model to an all-encompassing SaaS-based ITSM and ESM platform.
A better service level agreement is not only relevant to end-user customer organisations – service providers would also benefit from more granular detail around SLA performance.
Next-generation ITSM is a platform that can centralise an enterprise with all of its providers, but do so flexibly and with no integration to ensure every environment has the support it needs.
AWS and Microsoft Azure have made it possible for software vendors to scale their infrastructure up and down depending on actual use, says Cor Winkler Prins, CEO and co-founder of 4me.
OptiNet was looking for a tool that could handle integrations and a managed integrations service, and selected 4me based on its functionality and value proposition.