Why senior managers should care about user experience
Companies that pay attention to user experience will have less staff turnover and find it easier to attract better talent, says Cor Winkler Prins, CEO of 4me.
Success story - Standardised processes, real-time service level reporting
Standard monthly service level reports save myBrand time with each of its 100 customers.
Pick n Pay transforms IT services with 4me, Blue Turtle
With the 4me platform, Pick n Pay is looking to speed up the transition from a pure IT service management model to an all-encompassing SaaS-based ITSM and ESM platform.
SLA reporting is only half of what you need
A better service level agreement is not only relevant to end-user customer organisations – service providers would also benefit from more granular detail around SLA performance.
Is your POPIA compliance superficial?
Isolating the proper implementation of POPIA to one or two areas exposes a company to risk of penalty.
What is next-generation service management?
Next-generation ITSM is a platform that can centralise an enterprise with all of its providers, but do so flexibly and with no integration to ensure every environment has the support it needs.
4me recognised in Gartner Peer Insights report
The company was named a Customers' Choice in the March 2021 Gartner Peer Insights 'Voice of the Customer': IT Service Management Tools report.
SaaS should make software cheaper
AWS and Microsoft Azure have made it possible for software vendors to scale their infrastructure up and down depending on actual use, says Cor Winkler Prins, CEO and co-founder of 4me.
4me for enterprise service management at Vitality
4me and its UK partner Revo 4me Services is now providing ESM in the cloud to health insurer VitalityHealth.
OptiNet selects 4me
OptiNet was looking for a tool that could handle integrations and a managed integrations service, and selected 4me based on its functionality and value proposition.