Rain, Telkom rated worst SA telcos; MTN leads customer service
South Africa’s telcos struggled to provide meaningful customer service under lockdown, with Rain and Telkom ranked as the worst performers, says BrandsEye.
Rain finds ‘window of 5G opportunity’ in spectrum impasse
The data-only mobile network operator says the delay in SA’s spectrum auction process is working in its favour, as it aggressively rolls out its 5G strategy.
Rain targets 2m customers, reaches R17.1bn valuation
The mobile network operator aims to rack up two million local customers over the next few years, as it reaches a R17.1 billion valuation.
Patrice Motesepe’s TymeBank, Rain face COVID-19 hiccups
While Rain experienced faced certain ‘customer service challenges’ during the period, TymeBabk is tracking slightly behind its projections to attract clients.
SA’s 2020 broadband market gains to spill into 2021
The market made significant gains in 2020, as a result of the COVID-19 pandemic, and the trend is set to continue next year, says BMIT.
MTN subscribers now get eSIM support on some smartphones
The telco says it is the first operator in SA to support eSIM capability for contract phone subscribers, available on selected Samsung and Apple devices.
Vodacom CEO takes jibe at Telkom over Rain deal
Telkom is trying to restrict the amount of spectrum Vodacom gets at the auction by making noise about roaming agreements with Rain, says Shameel Joosub.
Industry, academia jointly launch SA’s ‘first’ 5G lab
Huawei, Rain and Wits University establish South Africa and Africa’s 5G Innovation Lab, as part of cultivating human capacity and capability.
Owners of 5G-ready devices have long wait to full 5G
Limited 5G coverage and high-priced 5G devices are among the factors that will hinder the growth of SA’s 5G smartphone market, say analysts.
Lobby group contests Vodacom-Rain pact, as telco denies merger
While Vodacom says its deal with Rain was sanctioned by the authorities, the Progressive Blacks in ICT says the arrangement cannot be allowed.
Telkom drags Vodacom, Rain to Competition Tribunal
Telkom wants the competition authorities to declare the suite of spectrum arrangements between Vodacom and Rain as a merger.