24 Mar

Rain, Telkom rated worst SA telcos; MTN leads customer service

South Africa’s telcos struggled to provide meaningful customer service under lockdown, with Rain and Telkom ranked as the worst performers, says BrandsEye.

19 Mar

Rain finds ‘window of 5G opportunity’ in spectrum impasse

The data-only mobile network operator says the delay in SA’s spectrum auction process is working in its favour, as it aggressively rolls out its 5G strategy.


Rain targets 2m customers, reaches R17.1bn valuation

The mobile network operator aims to rack up two million local customers over the next few years, as it reaches a R17.1 billion valuation.

Dec 17, 2020

Patrice Motesepe’s TymeBank, Rain face COVID-19 hiccups

While Rain experienced faced certain ‘customer service challenges’ during the period, TymeBabk is tracking slightly behind its projections to attract clients.

Dec 15, 2020

SA’s 2020 broadband market gains to spill into 2021

The market made significant gains in 2020, as a result of the COVID-19 pandemic, and the trend is set to continue next year, says BMIT.

Dec 2, 2020

MTN subscribers now get eSIM support on some smartphones

The telco says it is the first operator in SA to support eSIM capability for contract phone subscribers, available on selected Samsung and Apple devices.

Nov 17, 2020

Vodacom CEO takes jibe at Telkom over Rain deal

Telkom is trying to restrict the amount of spectrum Vodacom gets at the auction by making noise about roaming agreements with Rain, says Shameel Joosub.

Nov 3, 2020

Industry, academia jointly launch SA’s ‘first’ 5G lab

Huawei, Rain and Wits University establish South Africa and Africa’s 5G Innovation Lab, as part of cultivating human capacity and capability.

Oct 30, 2020

Owners of 5G-ready devices have long wait to full 5G

Limited 5G coverage and high-priced 5G devices are among the factors that will hinder the growth of SA’s 5G smartphone market, say analysts.

Oct 15, 2020

Lobby group contests Vodacom-Rain pact, as telco denies merger

While Vodacom says its deal with Rain was sanctioned by the authorities, the Progressive Blacks in ICT says the arrangement cannot be allowed.

Oct 14, 2020

Telkom drags Vodacom, Rain to Competition Tribunal

Telkom wants the competition authorities to declare the suite of spectrum arrangements between Vodacom and Rain as a merger.

Sep 15, 2020

TymeBank gets R750m lifeline as COVID-19 disrupts plans

African Rainbow Capital injected R750 million in TymeBank in the last financial year ended June, a tough period for the relatively new digital bank.

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