The companies aim to enable organisations to maximise their Microsoft 365 environment, improve security, drive adoption and empower employees.

To leverage the power of the data at the organisation’s disposal, it needs to have a great analytics environment in place, says Paul Morgan, business unit lead for Data, Planning and Analytics at Altron Karabina.

Altron Karabina’s contribution to group revenue missed expectations, with substantial revenue deferred to FY21.

An outcomes-based approach will help companies move into the digital mindset required for the business environment of the future.

This year, the expectation is that more companies and people will start using AI for high-innovation projects, says Paul Morgan, Business Unit lead – Data, Planning and Analytics at Altron Karabina.

Today, software is more intuitive, with many built-in machine learning capabilities that anticipate what people are doing, instead of employees initiating the processes, says Paul Morgan, Business Unit Lead: Data, Planning and Analytics at Altron Karabina.

Implementing SAM will depend largely on its maturity cycle, especially when it comes to the legacy systems that are in place, says Nicole Oliveira, Software Services Business Unit Lead at Altron Karabina.

With the channel is in a state of evolutionary flux, collaboration across multiple partners has become critical.

2020 is poised to see local companies starting to unlock value from AI, using such capabilities as Azure Cognitive Services, says Paul Morgan, Business Unit Lead: Data, Planning, and Analytics at Altron Karabina.

When SAM becomes entrenched in the business, it will enable everything from migration to modernisation, right-sizing to consolidation, says Nicole Oliveira, Software Services Business Unit lead at Altron Karabina.

Artificial intelligence has significant potential in South Africa, but must be applied correctly if it is to be successful.

The company makes key senior appointments following its lucrative software licensing deal with Microsoft.