After securing funding, the citizen platform adds several functionalities, including a job creation portal.
The online platform’s 27 000 users see three- to fourfold improvement in service delivery turnaround times.
Service delivery platform My Smart City expands to Durban, after gaining almost 22 000 active users since inception.
The online platform for logging municipal service delivery issues is now available in Tshwane, after launching in Cape Town and Johannesburg in July.
Cape Town and Johannesburg residents can use the My Smart City mobile and web-based platform to track and manage some of their service delivery issues.