Jun 19, 2019

Contact centre modernisation imminent for BPOs

Why is the transformation of the contact centre an opportunity for business process outsourcing providers? 

Oct 26, 2016

WNS unveils skills development academy

The facility will provide specialised training for new entrants to the business process outsourcing industry.


Durban growing as global contact centre destination

The city can rightfully claim its position as one of the leading BPO locations in South Africa, says WNS South Africa.

Nov 20, 2014

BPO creates thousands of jobs

SA's big labour pool and government grants are draw-cards to companies considering offshoring, says Merchants.


WNS SA goes end-to-end

As an end-to-end BPO provider, the company offers new services such as finance, research and a number of other outsourcing services.


SA can learn from India's BPO sector

What India has achieved in the last 20 years can also be done in SA, says Zensar Technologies.

Nov 22, 2012

Bulking up the economy

Another 10 000 offshoring jobs will be created in the Western Cape by 2015.


Fusion Outsourcing sold for |--gbp--|10m

The BPO company is acquired by WNS, in a move that will see new brands, job opportunities and international training coming to SA.

Apr 3, 2012

SA outsourcing to experience upswing

SA's strong macroeconomic fundamentals and stable socio-political environment make it an attractive offshore destination, says Aegis.

Mar 6, 2012

R15m for smart city plan

Gauteng will support a smart city initiative in a bid to trim unemployment levels.

Oct 5, 2011

Philippines a top BPO destination

The country is now second only to India for business process outsourcing.

Aug 15, 2011

CT lures investors with free telecoms

BPeSA, local government and Internet Solutions offer an incentive to attract international investors to the region.

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