Financial institutions hold the key to unlock crypto adoption
A Visa study finds that most consumers believe it will be necessary for financial institutions to embrace crypto-currency, amid rising interest.
Local businesses dig deep into FNB’s eWallet Pro
The bank sees more businesses processing payments via eWallet Pro, recording a 27% increase in the use of the digital payment solution.
Black Friday online sales soar, but basket sizes decrease
While more South Africans took to online shopping this Black Friday/Cyber Monday, consumer spending reflected the current economic downturn.
SA banks fail to deliver customer satisfaction on social media
Most South African banks struggle to swiftly respond to customer service requests online, posing reputational and regulatory risks, says BrandsEye.
FNB partners Zapper on scan-to-pay feature
First National Bank and RMB Private Bank integrate Zapper into their apps, to enable customers to use the scan-to-pay feature at Zapper-enabled merchants.
SA banks expect Black Friday ‘bounce’ in online transactions
The big-four banks anticipate a significant uptick in Black Friday digital transactions, as the easing of lockdown improves the country’s GDP rate.
FNB intros ‘digital’ garage for peer-to-peer car sales
First National Bank adds several functions to its smart nav» tools, including making it possible for consumers to buy and sell vehicles to their peers.
Virtual cards gain traction in South Africa
Data from Standard Bank and First National Bank shows significant increase in the use of virtual cards, as more South Africans shift to digital payment methods.
Motorists get option to pay online to renew car licences
The Road Traffic Management Corporation joins forces with FNB to offer a service that allows motorists to renew and pay for their licence discs online.
Innovation, digital investments to augment FNB’s growth plans
The bank plans to scale up its digitalisation programmes, in an effort to address legacy issues that have frustrated customers.
FNB clocks over a billion logins as customers go digital
The bank’s investment in its integrated financial services platform paid off in the financial year ended June, with robust digital migration of customers.