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Innovation, digital investments to augment FNB’s growth plans

The bank plans to scale up its digitalisation programmes, in an effort to address legacy issues that have frustrated customers.


FNB clocks over a billion logins as customers go digital

The bank’s investment in its integrated financial services platform paid off in the financial year ended June, with robust digital migration of customers.


FNB Connect outpaces telcos in satisfaction survey

Mobile telecoms customers are choosing to turn to trusted providers they already have a deep relationship with, says Consulta.


Beware of new e-commerce fraud modus operandi

Online merchant fraudsters are using automated scripts or software to attempt transactions or payments, says First National Bank.

Aug 16, 2021

Platform economy takes centre stage in Africa’s banking sector

The pandemic forced banks to aggressively reposition their business models, reshaping how customers are served, says Standard Bank


FNB grows its smart devices catalogue

The bank’s customers can now purchase an array of smart devices from the FNB Connect shop via the FNB app.

Aug 10, 2021

Bank Zero finally launches after numerous hiccups

After being forced to push out its public launch on numerous occasions, SA’s latest digital-only bank opens to the public, offering a list of zero-fee services.


FNB accelerates contactless payments with Apple Pay

First National Bank joins its counterparts by rolling out Apple Pay for its customers amid increased adoption of contactless payments. 


FNB stands firm on the need for branches

First National Bank, the self-proclaimed ‘digital first’ bank, confirms plans to open an additional 50 new community branches by 2023.


FNB cautions clients on new remote access fraud scam

The bank warns of a new fraud scam that tricks victims into relinquishing control of their devices so that fraudsters can steal money or sensitive information.


AYO to approach courts over PIC investigation report

The tech company’s chairman says there is no evidence of misconduct and no irregularity is shown in the report.

May 5, 2021

FNB Connect sees doubled data, voice consumption

The business records significant growth, as the bank’s mobile offering reports a 22% year-on-year increase in active customer numbers, says FNB Connect CEO Bradwin Roper.

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