insurance industry
4:20

Bots set to multi-task in SA's insurance sector

Robotic process automation will make waves in the insurance market, offering cost savings, efficiencies and improved risk management.

2:40
Jun 12, 2018

Chatbots part of the conversation in insurance industry

Traditional insurers are now exploring the potential of bots to offer customers a better user experience.

3:50

Cloud offers a silver lining to the insurance industry

Insurers who choose to adopt a software-as-a-service (SAAS) model will reap the benefits of this investment very quickly... it ensures a much lower cost per policy in the short to medium term by negating the need "to throw tin and processing power" at the problem.

3:00

The importance of embracing mobile for insurance

Insurers who use mobile technologies to create a more integrated omni-channel environment will be better positioned to benefit from the growth of mobile, says Silverbridge.

1:40

Insurers, tech firms tackle new tech risks

The World Economic Forum calls on industry and governments to develop industry standards in a bid to curb risks from new technology.

1:10

Insurers focus on BI, private cloud

The study found that insurers are increasingly leveraging BI tools to target customer retention

Related topics