Almost 45% of complaints on social media go unanswered by telecoms operators, says BrandsEye.
Online technology enables tech-driven start-ups to scale and look beyond local markets for funding and business expansion, says Webber Wentzel.
Twelve finalists were selected out of an overall 550 entrants with innovative ideas.
BrandsEye CEO explains how this can reshape the way businesses operate.
Social media is too often being passed off as a mid-level marketing function with minimal resource allocation, says BrandsEye.
The likes of Twitter and Facebook create many opportunities that can be used to successfully grow businesses.
The number of individuals contributing to this online conversation is 177?733, says BrandsEye.
Social media is by far the largest consumer data set organisations will have access to, says BrandsEye.
Tweets about Mandela have surpassed the bombing of the Boston Marathon and the US government shut down earlier this year.
Rob Stokes' leadership style ensures his company will be around for a long time to come.
Online reputation management agency BrandsEye creates a tool that leverages the power of the crowd to accurately gauge online sentiment.
The e-marketing company's online reputation management system is unveiled, after 22 months of development.