Business Intelligence

Using conversational intelligence to build trust

C-IQ is not about how smart we are, but how open we are to learning new conversational rituals that prime the brain for trust, partnership and mutual success, says Carina Fourie, principal consultant and transformational coach at DVT.


Being intelligent about business data

ITWeb's next annual BI & Analytics Summit will be held from 12 to 14 March 2019, at The Forum in Bryanston.


Availability management: what can be achieved at infrastructure level?

Providing feedback to the configuration management team to mature and improve their configuration item information is invaluable, says Alan Foley, director at MentPro.


White paper: Availability and edge computing

Edge computing improves time to action, enables analytics in near real-time and conserves vital network resources.


Azure to help JDA deliver autonomous supply chain

JDA Software will build cognitive SaaS solutions on Microsoft Azure to deliver an intelligent, autonomous supply chain to customers.


Bidvest Waltons looks to Qlik

The company selected QlikView to ensure financial decisions are made based on one version of the truth.


Benefits, challenges of social BI

With social data becoming more available to BI teams, companies are now able to dig into the psychology of the customer.

11 Sep

Actionable insights and organisational performance

By providing relevant, specific and actionable insights to the workforce, in real time, businesses can positively influence the performance of the organisation, says SYSPRO's Mark Wilson.


The customer data platform: A valuable marketing and sales tool

There is an emerging trend to bring customer data into one place, commonly referred to as the customer data platform.


The digital transformation journey: Phase five

Phase five of the Laserfiche Digital Transformation Model is about eliminating ineffectiveness.

5 Sep

Getting started with data science solutions

BSG follows a data-led approach, underpinned by strategy execution to help companies solve their pressing problems.


Fostering economic growth through tech-empowered SMEs

Local SMEs are slower to adopt new technologies such as AI, machine learning and big data analytics, says Microsoft.