CRM helps businesses recover from economic uncertainty
With the right CRM tool, companies will be given the opportunity to boost productivity and sales in a flexible and sustainable way, says Michael Bornheim, principal consultant at iOCO.
Financial reporting in the cloud in the wake of COVID-19
With cloud-based services like Oracle EPM Cloud Services offered by the Oracle Services team at iOCO, companies can consolidate their financial information.
Samsung customer call centre delivers exceptional performance
Working closely with Samsung, the iOCO team led a smooth transition from the office call centre environment to a work-from-home scenario within 48 hours.