Are your customers human?

By 2025, Internet of things devices will outnumber humans by more than five to one, and will be everywhere – from our fridges to our cars and the clothes we wear.

Jun 23, 2020

Are you ready for truly converged business communications?

Many local brands and businesses fail to implement and invest in the communications infrastructure that allows for quality customer conversations to take place.

Apr 29, 2020

Your platform, or mine?

As remote working becomes the new norm, the first and most tricky stumbling block is the choice of which video-conferencing platform to use.

Mar 6, 2020

The true cost of missed business opportunities during load-shedding

Load-shedding can have a devastating impact on your company, but there are simple (and often affordable) measures that can be taken to mitigate the losses.

Oct 16, 2017

Tech trends and how they're disrupting business

Technologies like AI, 3D printing, VR, automation and IOT make almost every aspect of our lives quicker, cheaper and simpler, says Telviva.

Oct 13, 2017

PBX vs PABX. Is there really a difference?

Basically, a PABX is a type of PBX that is simply automated, says Telviva.


Have you really gone digital?

Going digital should be about enhancing a process, reducing its operational cost or adding new value, says Telviva.

Jun 6, 2017

You've got fibre, now what?

Think of fibre broadband as an enabler, a way of doing things better, quicker and cheaper, says Connection Telecom.


Future telecoms leapfrogs from supply to demand

Telecoms providers need to anticipate new customer demands or compete with innovative products for their attention, says Connection Telecom.

Oct 15, 2015

Switch to cloud telephony for seamless cut-over

You don't buy a car to travel from the airport to the conferencing destination; you grab a ride on Uber or book a ticket on the Gautrain, says Sacha Matulovich, marketing and sales director at Connection Telecom.

Jun 3, 2015

UC gets real with Connection Telecom

The Telviva business communication platform?offers interoperability with other communications tools, platforms and business applications.

Nov 27, 2014

Telviva hosted contact centre platform evolves

Connection Telecom's hosted communications platform?has been making inroads as the core switching app for?hosted contact centres, says?Rob Lith, director of Connection Telecom.

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