Viewpoint: WhatsApp Business a viable comms tool for SMEs
Instant messaging services play a significant role in enabling quick problem-solving and enhancing customer service, says Ocular Technologies CEO Pommie Lutchman.
The next wave of innovative technologies such as AI, blockchain, virtual and augmented intelligence will see the creation of The Cognitive Enterprise, says Ocular Technologies’ Pommie Lutchman.
Used in business, any task that requires a human to consistently repeat it is a great candidate for the use of AI, says Pommie Lutchman, CEO and founder of Ocular Technologies.
In the transition from the information age to the automation age, people need to change their relationship with technology, says Pommie Lutchman, CEO at Ocular Technologies.
The fast adoption of voice-activated devices to engage consumers can add value to overall business strategy, says Ocular Technologies CEO Pommie Lutchman.