customer contact

Julia Ahlfeldt to present keynote at ITWeb's CX Summit 2019

Ahlfeldt, an expert on customer experience, will be presenting the keynote address on 15 October.

Oct 17, 2018

White paper: The evolution of customer experience

Over the last 20 years, ensuring that `the customer is king' has become more significant than ever.


The great social media marketing debate

How do you know your social media Jedi is 'one with the Force', and isn't using mind tricks to lead you down the Dark path?

Aug 21, 2006

Niche offshoring for SA

SA could capture a portion of the global IT offshoring market.

Related topics