Annalie Terblanche
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Evolving retail insurance market

From a client perspective, this more digital-led way of doing business has been welcomed as end-users have been embracing digital solutions over the past several years, says Annalie Terblanche, head of Product at SilverBridge Holdings.

Oct 29, 2020

Digitally driven self-service enhances insurers’ CX

Self-service is not only a more customer-friendly tactic for insurers to implement, it can also greatly reduce costs, both from claims and resources perspectives, says Annalie Terblanche, head of product at SilverBridge.

Jun 26, 2020

Digitalising customer engagement vital for retail insurance growth

COVID-19 has been referred to as the agent for change in the way the life insurance sector operates, challenging the status quo for insurers, says Annalie Terblanche, head of product at SilverBridge.

May 6, 2020

Digitalisation in insurance

By digitalising their processes, insurers can empower customers to access their policies, track claims and exercise more self-service options, says Annalie Terblanche, head of product at SilverBridge.

Dec 9, 2019

Exergy helps insurers overcome Debicheck complexities

Exergy automates the Debicheck mandate process for insurers who have already implemented it.

Oct 28, 2019

Evolution of insurance distribution channels

The growth of insurtechs has created a new market dynamic where incumbents must adapt or lose their relevance, says Annalie Terblanché, product manager at SilverBridge.


Insurers under pressure from PPR

The amended Policyholder Protection Rules will impact long-term insurance, especially from a group risk perspective, says Annalie Terblanche, product manager at SilverBridge.


The changing African digital (insurance) market

Digital presents insurers with exciting new opportunities for business growth. Annalie Terblanche, client solutions manager at SilverBridge, takes a closer look.

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