By digitalising their processes, insurers can empower customers to access their policies, track claims and exercise more self-service options, says Annalie Terblanche, head of product at SilverBridge.

Exergy automates the Debicheck mandate process for insurers who have already implemented it.

The growth of insurtechs has created a new market dynamic where incumbents must adapt or lose their relevance, says Annalie Terblanché, product manager at SilverBridge.

The amended Policyholder Protection Rules will impact long-term insurance, especially from a group risk perspective, says Annalie Terblanche, product manager at SilverBridge.

Digital presents insurers with exciting new opportunities for business growth. Annalie Terblanche, client solutions manager at SilverBridge, takes a closer look.