Retailers expected to launch impressive tech initiatives in 2018

2018 will see more retailers launching impressive initiatives in personalisation, omnichannel, analytics, and digital store capabilities, says Forrester research.

Apr 26, 2017

Take your personalisation strategy into hyper-drive

TransUnion Africa CEO Lee Naik looks at how hyper-personal services could help business survive in these tough times.

Jan 25, 2017

Viewpoint: Personalisation grows in the service industry

Personalisation is creating an upbeat move in the service industry, says Ocular Technologies.

Jul 11, 2016

Personalisation, analytics to change call centres

If applied effectively, analytics will revolutionise the future of customer experience and differentiate services from competitors, says Dimension Data.


Digital gets personal

Personalisation and digitalisation build trust, bringing a business closer to the customer, says Avanade SA.

May 18, 2012

Twitter implements 'Do Not Track'

The micro-blogging site simultaneously improves its customisation features, while allowing users to opt-out and go under the “cookie radar”.

May 2, 2012

Twitter tweaks Discover tool

The micro-blogging services tries to improve its filtering mechanism with a revamp and personalised “Discover” tool.

Jan 17, 2007

Digital printing drives personalisation

In this World Wide Wrap: Digital printing drives personalisation, CIJ meets frigid requirements, and HP targets consumer printing.


Choose branded PCs for personalisation

Branded PCs offer better quality, and that`s the bottom line, says Matthew Hall, GM of Corex.

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