Industry 4.0 promises a new level of collaboration between man and machine
With today's lightning-fast pace of change, the customer experience will become truly on-demand, says Microsoft.
eBook: The evolution of customer experience... a look ahead to 2020
Challenges facing businesses have been exacerbated by growing cost pressures, siloed behaviours, and the need to deliver tangible value.
Dimension Data launches annual 'Tech Trends' forecast for 2019
According to Dimension Data's new report, digital transformation is set to shift from theory to reality in the next 12 months.
eBook: Technology trends in 2019: Keeping an eye on the future of the digital world
Get ready for the technology trends that will reshape your business in 2019
Up your customer experience to survive digital economy
Organisations are realising they need to track customer expectations, pain points and trends to gain valuable insight into how to prosper in the digital age.