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6:20
2 Jul

Big four banks laud digital banking uptake amid COVID-19

The grim reality of the COVID-19 pandemic drives digital banking adoption, as South African banks witness rapid uptake of online services.

2:30

Capitec intros hackathon for post-COVID-19 SA

Capitec Bank’s virtual hackathon invites innovators to formulate dynamic tech solutions for a post-coronavirus South Africa.

2:20

The crucial role data plays in a successful BI/analytics project

This year's Business Intelligence & Analytics Summit 2019 has a much broader focus than in previous years, which reflects the fast-moving and changing face of BI and analytics.

4:30
Mar 5, 2018

Innovative banking models grow Africa's banking sector

Africa's overall banking market shows the second-fastest growth globally, pushed by a digital first approach and simpler, leaner banking models.

1:00

Emerge Queue announces Capitec Bank win

For the fifth consecutive year, the bank has been voted SA's best bank in the South African Customer Satisfaction Index.

1:40

Capitec voted best bank

Lafferty ranked Capitec Bank, which uses Qmatic Customer Journey Management solutions, the best bank in the world in its inaugural 2016 Bank Quality Rankings. [Local rep: Emerge Queue]

6:30

Banks must think like tech companies

For banks to be more competitive, they must be innovative, agile and embrace new technology in the same way as tech companies.

3:00

Capitec Bank gets thumbs up

The bank has been voted SA's favourite financial institution in terms of customer service in the Ask Afrika Orange Index. ?

3:10
Feb 7, 2014

ATM biometrics a double-edged sword

Fingerprint technology for ATMs would eliminate security threats associated with using bank cards, but could lead to an increase in contact crime, experts say.

2:40
Jul 8, 2013

Emerge Queue enhances traditional banking

The Emerge Queue Qmatic CFM solution utilises a Client Service Champion and ticketing system on arrival at a bank.

1:20
Oct 30, 2012

Capitec Bank selects Entersekt

The bank has adopted its transaction authentication application for online banking.

2:20
Aug 1, 2012

Capitec strives for simplified banking

The bank uses Customer Flow Management with Orchestra from Qmatic, implemented by Emerge Queue.

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