E-mails – life-giving or a death-knell to your business?
With a purpose-driven e-mail security strategy in place, companies can reduce many of the simple mistakes that have huge cyber security consequences.
Access management key to secure data
RSA's SecureID provides a risk-based authentication solution that analyses location, behaviour and device to determine risk, Bertie Neethling, RSA brand manager at First Distribution.
The journey towards accurate survey data out of Africa
When it isn’t as simple as sending out an e-mail, what’s the best practice for conducting surveys in Africa?
Chatbot frustration leads to consumers opting for human interaction
The human element remains critical to resolving queries, with most locals preferring to communicate to a contact centre agent rather than a chatbot.
Is e-mail still relevant?
E-mail is adapting to the business landscape and is getting smarter, says Domains.co.za.
E-mail is here to stay
Despite the hassle of information overload, e-mail traffic continues to grow, thanks to its asynchronicity and its usefulness in inter-organisational communication, says Terry White, Executive consultant.
Real-time communication with your customers
If you want to gain and keep a competitive advantage, a reliable and innovative communications platform as a service is what you need, says CM.
TotalSend introduces payments via SMS, e-mail
Push payments allow retailers to integrate a payment platform into digital messaging platforms such as SMS, e-mail or chat messages.
Viewpoint: Omni-channel puts the customer first
A well-strategised and, importantly, seamless omni-channel plays a vital role in digital transformation, says Ebrahim Dinat, COO at Ocular Technologies.
Web site lets consumers compare financial products
Likemoney sources SA's most favoured financial products by doing a social media comparison on the most liked financial products on the market.
European ire at Yahoo e-mail scanning
The company's decision to scan clients' e-mail accounts at the behest of the US authorities prompts questions in Europe.