20 Sep

Avaya to demonstrate composable solutions enabling experiences that matter at GITEX 2021

Solutions on display will highlight the composability of the Avaya OneCloud platform and its ability to deliver 'total experiences' for customers and employees.


Avaya enables future high flyers of tech industry in ME

At the end of the GITEX High Flyer programme, Avaya will take on five winning interns for at least six weeks.

Sep 2, 2021

Avaya invests in Journey

The Journey digital trusted identity platform, integrated with Avaya OneCloud CCaaS offerings, enables enterprises to interact and transact with customers securely.


Avaya, Microsoft collaborate

The companies have announced the integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS.

Jun 3, 2021

CPaaS: How to compose collaboration and communication services at scale

CPaaS is an over-the-top communications platform that allows companies to deliver connectivity between applications, people and objects.

May 18, 2021

New AI workflow capability for Avaya OneCloud CCaaS infused with new voice, digital engagement features to enhance customer experience

Avaya adds new capabilities to Avaya OneCloud CCaaS that deliver better outcomes by connecting voice, digital and AI applications using a single visual design environment.

Apr 12, 2021

Avaya’s “Life and Work Beyond 2020” Survey Reveals Organizations Play Key Role in Individuals’ Well-Being

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today released the results of a new survey, “Life and Work Beyond 2020: The Change Makers,” examining how attitudes and feelings toward home and work life have changed over the last year.

Apr 7, 2021

Four tips for building a multi-experience contact centre

Customers need to connect effortlessly, when and how they want, whether it’s using voice, chat, mobile or an app, says Avaya.

Mar 24, 2021

The future-forward contact centre

CCaaS is a software model that allows organisations to acquire the applications and technologies they need to meet their customer experience strategies.

Mar 19, 2021

Avaya Spaces adds new capabilities to modern workstream collaboration platform for hybrid work-from-anywhere era

AI-enhanced meetings and integrated voice and video calling powered by Avaya OneCloud CPaaS can now extend existing on-premises calling tech with Avaya Spaces.

Feb 10, 2021

Avaya reports first quarter fiscal 2021 financial results

Total revenue increased 4% year-over-year to $743 million and Avaya OneCloud ARR increased 38% sequentially to $262 million.

Dec 7, 2020

Pakistan's PTCL integrates Avaya with its digital education platform, QTaleem

Avaya Spaces innovation is enabling school administrators, teachers and students to deliver a 360-degree digital education experience.

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