Avaya to demonstrate composable solutions enabling experiences that matter at GITEX 2021
Solutions on display will highlight the composability of the Avaya OneCloud platform and its ability to deliver 'total experiences' for customers and employees.
Avaya enables future high flyers of tech industry in ME
At the end of the GITEX High Flyer programme, Avaya will take on five winning interns for at least six weeks.
Avaya invests in Journey
The Journey digital trusted identity platform, integrated with Avaya OneCloud CCaaS offerings, enables enterprises to interact and transact with customers securely.
Avaya, Microsoft collaborate
The companies have announced the integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS.
CPaaS: How to compose collaboration and communication services at scale
CPaaS is an over-the-top communications platform that allows companies to deliver connectivity between applications, people and objects.
New AI workflow capability for Avaya OneCloud CCaaS infused with new voice, digital engagement features to enhance customer experience
Avaya adds new capabilities to Avaya OneCloud CCaaS that deliver better outcomes by connecting voice, digital and AI applications using a single visual design environment.
Avaya’s “Life and Work Beyond 2020” Survey Reveals Organizations Play Key Role in Individuals’ Well-Being
Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today released the results of a new survey, “Life and Work Beyond 2020: The Change Makers,” examining how attitudes and feelings toward home and work life have changed over the last year.
Four tips for building a multi-experience contact centre
Customers need to connect effortlessly, when and how they want, whether it’s using voice, chat, mobile or an app, says Avaya.
The future-forward contact centre
CCaaS is a software model that allows organisations to acquire the applications and technologies they need to meet their customer experience strategies.
Avaya Spaces adds new capabilities to modern workstream collaboration platform for hybrid work-from-anywhere era
AI-enhanced meetings and integrated voice and video calling powered by Avaya OneCloud CPaaS can now extend existing on-premises calling tech with Avaya Spaces.
Avaya reports first quarter fiscal 2021 financial results
Total revenue increased 4% year-over-year to $743 million and Avaya OneCloud ARR increased 38% sequentially to $262 million.