business processes
May 28, 2018

IOT helps transform customer experiences, business outcomes

Data generated from IOT solutions enables enterprises to improve customer experiences and safety, says Dimension Data.


When business processes break

Processes that don't work impact on your company's bottom line.

Aug 15, 2014

Paperless office boosts operational efficiency

By streamlining processes and adding technology to eliminate paper from them, operating expenses can be reduced, says Deloitte.

Feb 6, 2013

Managed services trends for 2013

Technology services vendor, SunGard identifies 10 trends in managed services and outsourcing.

Jan 11, 2013

A Clevva way of training

A Cape-based startup wants to revolutionise training and customer service.

Nov 20, 2012

IT-business connect improves IT governance

Organisations require effective communication between business and IT, says an IT governance specialist.

Nov 15, 2012

Social tech alien to middle management

Only a few managers are prepared to incorporate social tools and approaches into their daily practices, says IBM.


Don't play with technology, use it

Emerging technologies allow organisations to do whatever they need to do, whenever they need to do it, says Dac Systems.


Enterprise shifts redefine success

While organisations currently focus on control of assets, in future, they will focus on non-core assets in order to lower costs, says Deloitte.


Business needs process-PPM integration

Process indicates how things should be done and project portfolio management actually does it, says Eluminary.


Fast-tracking better service

Automation streamlines business processes, improving overall customer experience, says Interactive Intelligence.

Jun 22, 2012

IBM unveils predictive analytics tool

Analytical Decision Management will help end-users improve decision-making by presenting them with the next-best action, says IBM.

Related topics