SASSA adds online feature to disability grants process
The social security agency partners with GovChat to pilot an online booking system for medical assessments for beneficiaries of disability-related grants.
SASSA urges use of online channels as COVID-19 grant is extended
The South African Social Security Agency encourages COVID-19 grant recipients to use the online channels at their disposal for application amendments, or to lodge appeals.
ICT tenders: Need for speed
This week’s National Tender Bulletin requires companies to act fast to participate in tenders.
SASSA to extend online grant application services
The social security agency looks to make it possible to apply for disability-related grants via its online portal.
Govt’s weak IT systems flagged for sluggish COVID-19 relief delivery
The auditor-general’s COVID-19 audit once again flags IT systems as among the top shortcomings in government efficiently delivering relief initiatives.
SASSA prioritises other govt databases for future checks and balances
The South African Social Security Agency looks to tap into the databases of other government departments as it intensifies its fraud prevention and zero tolerance measures.
GovChat ready to ‘assist SASSA where needed’
As the world stage awaits, government’s citizen engagement platform GovChat is open to partnership opportunities to assist SASSA.
SASSA’s online applications portal hits a snag
The South African Social Security Agency’s newly-launched online portal for certain social grant applications is inaccessible to some.
Nedbank launches updated Money App Lite
The app includes biometric sign-on; card and PIN registration without going into a branch; and chat functionality to contact an agent directly from the app.
GovChat saves SASSA R7.5m through chatbot service
The citizen engagement platform has handled over 400 000 queries on behalf of SASSA, saving the agency R7.5 million through its automated contact centre.
‘Weak’ govt IT systems enabled COVID-19 corruption, says auditor-general
The auditor-general’s audit unravels governance and information technology gaps, which created opportunities for abuse of COVID-19 relief initiatives.