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E-commerce boom leads to delivery services headache

Some shopping sites struggle to meet delivery timelines as they experience between 20% and 50% growth in online sales.


Changing behaviours post-COVID-19: A retail challenge

The virus is reshaping the consumer goods industry in real-time, rapidly accelerating long-term underlying trends in the space of mere weeks and months.

Jul 3, 2020

South Africa’s e-tailers cash in amid lockdown restrictions

A new study shows consumers are likely to increase their online engagement or e-commerce spending in the future as a result of the COVID-19 pandemic.

Jun 25, 2020

Mr Price online sales surge 90%

The retailer is assessing if the rise in online sales is a permanent step change in consumer behaviour.

Jun 22, 2020

FNB warns of new online shopping fraud tricks

Criminals are deceiving consumers into willingly revealing their one-time pin.

May 14, 2020

Pick n Pay reports 200% online boom during COVID-19

The retail giant sees a massive spike in its online segment since the nation-wide COVID-19 lockdown came into force.


Coronavirus to drive permanent uptick in SA’s online shopping

As coronavirus-triggered shifts in retail behaviour drive unique shoppers to e-commerce sites, this is forecast to lead to a lasting increase in online shopping uptake.

Oct 24, 2019

Gartner reveals top 10 tech predictions for 2020 and beyond

The research firm’s latest predictions focus on the impact of technologies such as artificial intelligence, crypto-currency and e-commerce, beyond 2020.

Sep 25, 2019

South Africans abandon R34bn at digital till points

Slow site speed and lack of online customer support cause consumers to ditch their virtual shopping carts before completing their purchases.

Apr 2, 2019

Augmented reality shopping on the rise

Gartner believes that by 2020, 100 million consumers will shop in augmented reality online and in-store.

Mar 27, 2019

Mobile lags in SA online shopping

South Africans prefer using desktops rather than smartphones when online shopping, according to a new report from

Dec 12, 2018

John Craig eyes online retail disruption in 2019

Menswear retailer sets its sights on e-commerce growth, taking on established players.

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