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SA telcos report gains in online shopping channels

MTN, Cell C, Telkom and Vodacom see an uptick in online sales, as more consumers adapt their purchasing behaviour to e-commerce.


OneDayOnly expands warehouses, jobs as e-commerce booms

The local e-tailer has enlarged its storerooms and increased the number of employees, as it witnesses brisk business as a result of COVID-19.

Jan 22, 2021

Festive season online shoppers spent $1.1tn globally

The COVID-19 pandemic led to explosive growth in online sales between 1 November and 31 December 2020, says Salesforce.

Nov 30, 2020

Unhappy Black Friday shoppers sceptical about Cyber Monday

South Africans are sceptical about Cyber Monday specials after Black Friday deals failed to impress discount-obsessed shoppers.

Nov 27, 2020

What consumers expect from holiday shopping in 2020

New social distancing norms and the rise in online shopping forced retailers to prioritise digital experiences along with physical in-store experiences,, says SAP's Cameron Beveridge

Nov 17, 2020

Online shopping booms, but few dominating sites in SA

Although COVID-19 has led to an uptick in e-commerce in SA, few established shopping sites dominate the online space, says GetApp.

Nov 10, 2020

Online shopping via mobile gets shot of adrenaline

Online payment gateway PayFast says the COVID-19 pandemic has boosted the adoption rate of online shopping via mobile devices.


E-commerce boom leads to delivery services headache

Some shopping sites struggle to meet delivery timelines as they experience between 20% and 50% growth in online sales.


Changing behaviours post-COVID-19: A retail challenge

The virus is reshaping the consumer goods industry in real-time, rapidly accelerating long-term underlying trends in the space of mere weeks and months.

Jul 3, 2020

South Africa’s e-tailers cash in amid lockdown restrictions

A new study shows consumers are likely to increase their online engagement or e-commerce spending in the future as a result of the COVID-19 pandemic.

Jun 25, 2020

Mr Price online sales surge 90%

The retailer is assessing if the rise in online sales is a permanent step change in consumer behaviour.

Jun 22, 2020

FNB warns of new online shopping fraud tricks

Criminals are deceiving consumers into willingly revealing their one-time pin.

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