E-commerce boom leads to delivery services headache
Some shopping sites struggle to meet delivery timelines as they experience between 20% and 50% growth in online sales.
Changing behaviours post-COVID-19: A retail challenge
The virus is reshaping the consumer goods industry in real-time, rapidly accelerating long-term underlying trends in the space of mere weeks and months.
South Africa’s e-tailers cash in amid lockdown restrictions
A new study shows consumers are likely to increase their online engagement or e-commerce spending in the future as a result of the COVID-19 pandemic.
Pick n Pay reports 200% online boom during COVID-19
The retail giant sees a massive spike in its online segment since the nation-wide COVID-19 lockdown came into force.
Coronavirus to drive permanent uptick in SA’s online shopping
As coronavirus-triggered shifts in retail behaviour drive unique shoppers to e-commerce sites, this is forecast to lead to a lasting increase in online shopping uptake.
Gartner reveals top 10 tech predictions for 2020 and beyond
The research firm’s latest predictions focus on the impact of technologies such as artificial intelligence, crypto-currency and e-commerce, beyond 2020.
South Africans abandon R34bn at digital till points
Slow site speed and lack of online customer support cause consumers to ditch their virtual shopping carts before completing their purchases.