Building a digital expert to power client self-service
Why have so few companies managed to give us a Google Assistant, Alexa or Siri experience in the customer service arena?
Local business prepares for AI-based collaboration
Technologies like artificial intelligence, machine learning and deep learning are making inroads in the collaboration process, says Dark Fibre Africa.
It's time to rethink knowledge management approach
Liberate knowledge management from the primary role of logic capture and replication, and hand it over to digital intelligence.
EndeavorSA shows entrepreneurs counter unemployment
Research shows high-impact entrepreneurs have a direct effect on job creation in the areas in which they operate.