Amdocs, Telkom Foundation give local schools a digital boost
The Telkom Foundation joins forces with the software and services provider to donate digital devices to three local disadvantaged schools.
Harmonising open source and standards in the telecom world
In this white paper, Amdocs asks the question: "How can open source complement standardisation to improve market adoption?"
White paper: Act on your intelligence
This paper is designed to support communications service providers, giving a a roadmap on how to optimise the AI opportunity, says Amdocs.
White paper: Manage the lifecycle of every digital user
User Lifecycle Management overlays legacy systems to enable digital access for every user across core and new cloud services, says Amdocs in a White paper.
Instant gratification drives customer experience
Customer experience can no longer be compartmentalised to the industry and product, says Amdocs.
Mobile payments 'the next billion opportunity'
All-in-one mobile wallets and affordable financial services present a massive opportunity for telecoms in Africa, says Amdocs.
We not only want, but expect to have control of our experiences across channels, networks, services and devices, says Rafi Kretchmer, director of cross-portfolio marketing, Amdocs.
Customer service can be win-win
Increasingly reliant on smartphones, tablets and other connected devices, we become annoyed when something isn't working right, says Yossi Zohar, marketing director at Amdocs Customer Management Division.
An Analysys Mason white paper reveals some commonly accepted multi-play principles are incorrect, says Amdocs.
Value-based business process operations
Amdocs Value Process Operations redefines how business process operations are managed, the company says.
Reversing declining revenues for telcos
Smarter market segmentation and services could help telecos reverse their declining revenues, says Amdocs.