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3:10

Amdocs, Telkom Foundation give local schools a digital boost

The Telkom Foundation joins forces with the software and services provider to donate digital devices to three local disadvantaged schools.

0:50
Jun 18, 2018

Harmonising open source and standards in the telecom world

In this white paper, Amdocs asks the question: "How can open source complement standardisation to improve market adoption?"

0:50
Jun 4, 2018

White paper: Act on your intelligence

This paper is designed to support communications service providers, giving a a roadmap on how to optimise the AI opportunity, says Amdocs.

0:30
Apr 17, 2018

White paper: Manage the lifecycle of every digital user

User Lifecycle Management overlays legacy systems to enable digital access for every user across core and new cloud services, says Amdocs in a White paper.

2:50

Instant gratification drives customer experience

Customer experience can no longer be compartmentalised to the industry and product, says Amdocs.

2:40
Mar 20, 2014

Mobile payments 'the next billion opportunity'

All-in-one mobile wallets and affordable financial services present a massive opportunity for telecoms in Africa, says Amdocs.

2:30
Mar 20, 2014

Empower customers

We not only want, but expect to have control of our experiences across channels, networks, services and devices, says Rafi Kretchmer, director of cross-portfolio marketing, Amdocs.

3:10
Mar 19, 2014

Customer service can be win-win

Increasingly reliant on smartphones, tablets and other connected devices, we become annoyed when something isn't working right, says Yossi Zohar, marketing director at Amdocs Customer Management Division.

4:30
Feb 28, 2014

Multi-play demythologised

An Analysys Mason white paper reveals some commonly accepted multi-play principles are incorrect, says Amdocs.

4:40
Feb 27, 2014

Value-based business process operations

Amdocs Value Process Operations redefines how business process operations are managed, the company says.

3:10
Feb 5, 2014

Reversing declining revenues for telcos

Smarter market segmentation and services could help telecos reverse their declining revenues, says Amdocs.

3:10

Customer service can be win-win

Service providers must improve the customer experience, adjust how they are perceived, and increase self-service adoption, says Yossi Zohar, marketing director at Amdocs'Customer Management Division.

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