Black Friday
4:30

Performance testing survival tips for #BlackFriday

This annual online shopping day is the cause of many sites and apps crashing, leaving consumers disappointed and social media buzzing, says DVT.

3:10
Dec 1, 2017

Lessons learnt from Black Friday

This year's Black Friday was the biggest yet in South Africa, and proved how unprepared some online retailers were for the influx of shoppers.

4:30
Nov 28, 2017

Crashing sites did not deter Black Friday hordes

Thousands of South Africans spent millions at e-commerce sites this past weekend, despite technical issues.

2:30
Nov 27, 2017

US Black Friday online sales climb to record high

Thanksgiving and Black Friday online sales in the US surged to a record high of $7.9 billion, up 17.9% from a year ago.

3:30
Nov 24, 2017

Sites struggle under Black Friday sales pressure

Several local online retailers have had trouble keeping their sites up and running due to overwhelming volumes of visitors trying to find a deal this Black Friday.

4:30
Nov 24, 2017

How analytics can take the 'black' out of Black Friday

The correct application of analytics by retailers will ensure that neither they, nor their customers, have a black time on Black Friday.

4:20
Nov 24, 2017

Black Friday: chance to collect behavioural data

While Black Friday is known as retail's craziest day of the year, deeper analysis of customer data can make life easier. However, the data needs to be obtained without negatively impacting customers.

1:50
Nov 24, 2017

US online sales surge on eve of Black Friday

American shoppers had splurged more than $1.52 billion online by Thanksgiving evening.

1:10
Nov 23, 2017

Crazy Black Friday at QuickBooks

For two days only, you can get 50% off the price of QuickBooks Pro accounting software.

5:30
Nov 22, 2017

E-commerce sites need to shine amid Black Friday madness

Previously hesitant online shoppers are likely to be enticed by virtual deals this Black Friday, making it critical for sites to give them a good experience.

2:50

Modern customer care this Black Friday

With CM Customer Contact, companies can communicate with all customers on all channels via one dashboard, CM says.

2:20
Jan 12, 2017

Financial attacks rise 22.49% in Q4 2016

The number of users attacked with financial malware increased 22.49% in Q4 2016 globally, according to Kaspersky Lab.