Customer Engagement Centre
May 10, 2017

Aspect Software presents Aspect Via WFM

The pure software as a service workforce management solution delivers persona-driven user experiences for agents, managers and administrators.

May 12, 2016

Aspect Software announces Aspect Via

This addresses the shift from siloed contact centre products to a comprehensive, all cloud customer engagement centre.

Sep 29, 2015

Interesting factors about customer engagement centre

There are four basic factors needed to implement a good CEC strategy, says?Chelo Jimenez, Marketing Director, Presence Technology.

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