Africa is 2021’s internet censorship hot spot
This year, Africa became the most censorship-intensive continent across the globe, responsible for nearly 53% of the cases in 2021, says Surfshark.
Jack Dorsey-led Square rebrands to Block
The company changes its name, as it looks to expand beyond its payment business and into new technologies like blockchain.
SA banks fail to deliver customer satisfaction on social media
Most South African banks struggle to swiftly respond to customer service requests online, posing reputational and regulatory risks, says BrandsEye.
Jack Dorsey steps down as Twitter CEO
The company’s board of directors unanimously appoints Parag Agrawal as CEO and a member of the board, effective immediately.
Social media showdown ahead as users demand autonomy
Decentralised social media platforms gain popularity, as assertive users across the globe resist online censorship and gain more control over their data.
IEC, social media partners fight fake news as elections near
The Independent Electoral Commission and Media Monitoring Africa partner with social media to fight disinformation in the run-up to municipal elections.
Social media instigators of ‘nationwide shutdown’ under investigation
A national law enforcement agency monitors and tracks social media posts advocating for a violent nationwide shutdown today, warning they will be exposed.
Experts warn against posting COVID-19 vaccination card online
By posting images of their vaccination cards on social media, people expose themselves to a broad range of cyber risks, warn security experts.
Twitter plays catch-up with e-commerce feature
The social media platform tests a feature that allows users to shop directly from a brand's profile, as it attempts to match its rivals.
Twitter taps into machine learning to stop abusive content
The company enforces a hateful conduct policy against content that incites fear, which has since been expanded to include content that dehumanises.
Big tech gets on board to improve online spaces for women
Stopping online abuse and harassment of women must be a priority, says the Web Foundation, after Facebook, Google, TikTok and Twitter commit to making their platforms safe.