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4:40
Apr 12, 2016

If you can't beat them...

Africa's banks work with fintech startups to avoid being left behind.

8:40
May 19, 2015

Could the future be cashless?

Businesses and banks have to adapt to meet the needs of consumers.

4:40
May 17, 2011

Banks struggle with cost containment

Financial institutions are looking at the reduction of head counts to help bring down costs, says Francois Beyleveld, principal consultant for Performance Management at SAS Institute.

2:50
Nov 7, 2006

As thick as thieves?

I am convinced the financial services industry is out to get me.

3:00
Oct 31, 2006

Pass me my blood pressure pills

By the time I got to the front of the queue, I was already fuming.

3:00
Oct 3, 2006

The money void

No one at SA`s big four banks can explain where money goes when it`s between accounts.

2:40
Jun 14, 2005

The unbanked won`t know what hit them

Banking the unbanked is all well and good, but education is desperately needed for those who are not familiar with computerised interfaces.

3:50
Apr 30, 2004

Banking customers beware

It may be too much to hope for that an open war may develop between the banks following the reopening of 20Twenty. But as usual, the customer had better beware.

6:20
Nov 20, 2003

Winning the battle for banking customers

Chris van Niekerk, country manager of 3Com, discusses how Internet protocol (IP) systems can enable financial institutions to succeed in today`s hotly contested banking environment.

4:30
Jan 31, 2001

The personal touch

If the e-business drive in banking actually manages to deliver better customer service, I will be one happy banker. In my experience, they have much to aspire to.

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