Africa's banks work with fintech startups to avoid being left behind.
Businesses and banks have to adapt to meet the needs of consumers.
Financial institutions are looking at the reduction of head counts to help bring down costs, says Francois Beyleveld, principal consultant for Performance Management at SAS Institute.
I am convinced the financial services industry is out to get me.
By the time I got to the front of the queue, I was already fuming.
No one at SA`s big four banks can explain where money goes when it`s between accounts.
Banking the unbanked is all well and good, but education is desperately needed for those who are not familiar with computerised interfaces.
It may be too much to hope for that an open war may develop between the banks following the reopening of 20Twenty. But as usual, the customer had better beware.
Chris van Niekerk, country manager of 3Com, discusses how Internet protocol (IP) systems can enable financial institutions to succeed in today`s hotly contested banking environment.
If the e-business drive in banking actually manages to deliver better customer service, I will be one happy banker. In my experience, they have much to aspire to.