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4:20

Customer-focused AI – not just science fiction

The tactical use of artificial intelligence to glean deep client insights will enable companies to begin delivering proactive, personalised customer service.

2:00

Strongest AI talent demand comes from non-IT departments

The biggest demand for talent with artificial intelligence skills comes from other business units in the organisation rather than IT, says Gartner.

2:10

‘AI will destroy jobs’

Artificial Intelligence will replace people and experiences we don’t care about, said analytics strategist Donald Farmer.

4:20

AI 'completely living up' to its hype

Lens.ai’s Mike Bugembe says data remains key to the success of any artificial intelligence strategy.

4:50

The intelligent approach to cloud-based network management

Network managers and administrators are seeing big business benefits associated with managing all their corporate network assets from one cloud-based solution.

4:30

AI set to enhance customer experience

AI interactivity will allow businesses to identify issues, troubleshoot problems, route customers, and deal with issues with far greater accuracy than human interactions alone, says Richard Firth, CEO of MIP Holdings.

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