Outsourcing and Managed Services

EOH looks inwards after Microsoft cancellation

The JSE-listed company enlists ENSafrica to investigate EOH Mthombo's channel partner business unit, following the termination of the Microsoft channel partner agreement.


Manage your service delivery

The ability to provide stellar service is more difficult than you'd think, especially as businesses grow. Implementing the right technology to manage the process is key to providing a consistently high standard of service - both to customers and within the business itself.


Altron Bytes MS receives prestigious award

At an awards ceremony in the US, Altron Bytes Managed Solutions was the recipient of NCR's "Service Partner Award", primarily recognised as "Service Provider of the Year".


Microsoft cancellation to hit EOH profit

The IT services company says termination of Microsoft channel partner agreement could lead to profit impact of R10 million.


eBook: The ultimate guide to choosing a data centre

Forward-thinking companies are investing in infrastructure that keeps their data secure and available.


Use social theory to design IT services

Customer loyalty thrives on companies rolling out IT services designed by the people at the customer coalface, and sociology theory tells us how, says Gerhard Conradie, MD at Evolv Networks.


DVT gets new Gauteng home

The company has moved to Dynamic Tech House, in Rosebank, Johannesburg.

7 Feb

Internet Solutions adds DRaaS to SkyLight platform

Recovery time objectives and recovery point objectives are reduced to just minutes and seconds, which means almost instantaneous disaster recovery.


Why attend Dell EMC Axiz Kick-off event?

The event aims to onboard new partners, assisting them to develop and grow their business with Dell EMC, through Axiz.


Don't overlook third-party risk

Companies should properly vet third-parties and the resources they bring on board, says Dirco's Rapule Kgalaki.

4 Feb

iQuate expands into local market

Corr-Serve will showcase the iQuate solutions at the forthcoming ITWeb Cloud Summit.


Demystifying software asset management

Software asset management helps businesses to know what they have, what they are using and how best to apply their software licences, says Matthew Poulter, SAM business unit manager at First Technology National.

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