Business process outsourcing unlocks R4.7bn for Cape Town
Over the past five years, the Mother City has raked in billions from the business process outsourcing sector.
Merchants goes live with Avaya Private Cloud solution
The contact centre transformation project comes as Merchants looks to achieve new levels of growth in the increasingly competitive BPO industry.
Why cloud has birthed a new breed of managed service provider
Ian Moyse, sales director Natterbox, says according to a ‘Markets and Markets’ report, the managed services market is expected to reach $282 billion by 2023.
EOH files criminal charges against corrupt employees
The JSE-listed company is proceeding with criminal charges and other legal processes to recover losses caused by employee corruption.
CASB is the answer, but are we asking the right questions?
It is boom time for the cloud access security broker market as every business that uses the cloud needs the solutions in one form or another.