whitepaper
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White paper: Digitalisation doesn’t have to be all or nothing

A look at the journey to digitalisation, its benefits, and tools to help the process.

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White paper: The digital social world – engagement really matters

The digital economy is changing from being a standalone industry to being embedded in businesses across the economy.

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White paper: An alternative to in-memory databases, key-value stores

This white paper argues that the InterSystems IRIS data platform is a superior alternative to in-memory databases and key-value stores for high-performance SQL and NoSQL applications.

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White paper: Dealing with shadow IT – be nice

Most CIOs underestimate the number of IT applications being accessed by business units and individuals within their organisations.

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White paper: IT support services require a corresponding transformation

Businesses must change how they support and manage their technology in order to stay ahead.

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Sep 10, 2019

White paper: Accelerate digital transformation in 11 steps

Businesses must change how they support and manage their technology.

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Jul 3, 2019

White paper: NICE presents contact centre compliance 2019 survey

A survey executed by Vanson Bourne shares the concerns, challenges and plans for contact centres tackling compliance.

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Jun 27, 2019

Whitepaper: Three factors that influence a distributor’s productivity

Understand productivity in a broader sense – from optimising processes and giving your people the best tools available, to making your existing capital assets more efficient.

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Jun 25, 2019

White paper: Executive guide to the NTT Security 2019 Global Threat Intelligence Report

Improve your company’s resilience and embark on the journey to world-class cyber security.

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Jun 21, 2019

White paper: Digital transformation of tax administration

IOTA views incorporating the digital world within the taxpayer experience as the highest priority for tax administrations going forward.

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Jun 10, 2019

White paper: Realising the power of enterprise data

Data has the potential to transform businesses by creating new markets, growing revenue and driving fresh opportunities.

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Jun 10, 2019

White paper: Increasing necessity of digitalised CX in insurance

Predominantly being noticed as a business retention method, the steps taken towards customer experience (CX) improvement were more on the reactive side rather than proactive.

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