White paper: Digitalisation doesn’t have to be all or nothing
A look at the journey to digitalisation, its benefits, and tools to help the process.
White paper: The digital social world – engagement really matters
The digital economy is changing from being a standalone industry to being embedded in businesses across the economy.
White paper: An alternative to in-memory databases, key-value stores
This white paper argues that the InterSystems IRIS data platform is a superior alternative to in-memory databases and key-value stores for high-performance SQL and NoSQL applications.
White paper: IT support services require a corresponding transformation
Businesses must change how they support and manage their technology in order to stay ahead.
White paper: Accelerate digital transformation in 11 steps
Businesses must change how they support and manage their technology.
White paper: NICE presents contact centre compliance 2019 survey
A survey executed by Vanson Bourne shares the concerns, challenges and plans for contact centres tackling compliance.
Whitepaper: Three factors that influence a distributor’s productivity
Understand productivity in a broader sense – from optimising processes and giving your people the best tools available, to making your existing capital assets more efficient.
White paper: Executive guide to the NTT Security 2019 Global Threat Intelligence Report
Improve your company’s resilience and embark on the journey to world-class cyber security.
White paper: Digital transformation of tax administration
IOTA views incorporating the digital world within the taxpayer experience as the highest priority for tax administrations going forward.
White paper: Realising the power of enterprise data
Data has the potential to transform businesses by creating new markets, growing revenue and driving fresh opportunities.
White paper: Increasing necessity of digitalised CX in insurance
Predominantly being noticed as a business retention method, the steps taken towards customer experience (CX) improvement were more on the reactive side rather than proactive.