Apr 9, 2018

Most online shoppers prefer to pay cash

Over 65% of respondents who shop online prefer to pay with a credit or debit card, a survey reveals.

Mar 20, 2018

Viewpoint: Bots shape the Internet

Chatbots are able to provide the real-time, on-demand experience that consumers crave, says Ocular Technologies' Ebrahim Dinat.


Decision-makers fail to deliver foundational mobile experiences

Around one-third of marketing decision-makers don't have a mobile-first strategy as a basis for emerging technologies used in their service offerings.

Mar 8, 2017

Concerns about data security top SA's consumer agenda

Research shows local consumers are more concerned about the security of their personal information than is the case globally.

Nov 4, 2016

Consumers more cautious about online security: KPMG

Consumers in most countries say control over privacy is more important than convenience, with half of survey respondents saying they delete their Internet browser cookies.

Oct 24, 2016

Beacons to drive customer engagement

Social media and use of bots to drive customer engagement and coupon delivery, says Juniper.

Jun 1, 2016

Consumers should avoid assumptions about fibre plans

Fibre hopefuls should do research before jumping into what they think is an all-inclusive fibre plan, say experts.


More South Africans doing festive shopping online

An eBucks Rewards study found that 21% of South Africans are doing their festive shopping online, an increase from 2014.

Sep 13, 2012

iPhone anti-climax

So the iPhone 5 is real. The long wait is over. Is it worth the months of hype it generated?

Aug 1, 2012

Great expectations

The anticipation for the iPhone 5 is greater than ever, and the stakes could not be higher.

Oct 12, 2011

Web sites leak consumer info

Google and Facebook are among the top recipients of user information, according to a study.


E-mail marketing key tool

In this World Wide Wrap: E-mail marketing key tool, eBillingHub CEO speaks, and Insurance plans to save trees.

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