As companies race to launch free worldwide WiFi, these projects are expected to solve global Internet access challenges, says trends analyst Dion Chang.

As brands embrace hyper-personalisation, are they actually improving customer experience or losing the human touch?

Hybridisation is the next workforce frontier, as companies seek professionals with specialised cross-industry skills to spur innovation, says trends analyst Dion Chang.

For marketers pondering who they should be trying to sell to, Dion Chang, the founder of Flux Trends, has the answer.

The rise of picture-perfect photo-editing apps and social media filters drives users to drastic measures to achieve the "perfect selfie" look, resulting in a mental disorder.

Implementation of global government policies will stimulate developments in passenger drone services, facial recognition systems and biodegradable products.

Retail disruptors realise that technology is a strategic enabler for business and not just a cost to be managed, says a survey by Retail Systems Research.

The cloud-based application enables contact centres to offer clients live two-way conversations via SMS, Facebook Messenger, Twitter and e-mail.

Dion Chang, from Flux Trends, will be presenting at ITWeb's Inaugural Industry Tech Update 2017 in October.

South Africa's transition to a completely cashless environment could happen sooner than expected in the advent of growing technology payment solutions, says Flux Trends.

Huge sustained Internet traffic is expected this weekend on local e-commerce sites, as South Africans buy into the US Black Friday tradition.

The rise of machines is changing how jobs are done and this requires new skill sets, says Flux Trends.