Standard Bank adds Apple Pay to contactless payments
The big-four bank finally joins its counterparts, by making Apple Pay available to its customers.
OfferZen intensifies European expansion after R81m funding
The tech talent marketplace will set up a presence in two European countries after securing multimillion-rand funding from Base Capital.
Black Friday online sales soar, but basket sizes decrease
While more South Africans took to online shopping this Black Friday/Cyber Monday, consumer spending reflected the current economic downturn.
Absa inks key CRM deal with Salesforce
The deal is aimed at bringing about a step-change in servicing individual and business-banking customers, says the bank.
SA banks fail to deliver customer satisfaction on social media
Most South African banks struggle to swiftly respond to customer service requests online, posing reputational and regulatory risks, says BrandsEye.
Absa empowers 1 800 employees with AWS cloud skills
The bank will have by the end of this year provided 1 776 staff members across Africa with cloud computing skills through its initiative with AWS.
Pick n Pay introduces self-service via WhatsApp
Pick n Pay customers are now able to directly engage with the retail giant, following the introduction of its chat commerce facility available via WhatsApp.
SA banks expect Black Friday ‘bounce’ in online transactions
The big-four banks anticipate a significant uptick in Black Friday digital transactions, as the easing of lockdown improves the country’s GDP rate.
SA banks caught up in ransomware attack on debt collector
FNB, Absa, Standard Bank and African Bank are some of the banks that make use of Debt-IN’s services and have confirmed the impact of the ransomware attack on their businesses.
Absa hunts for digital collaborators across Africa
The bank wants to grow its digital partnerships ecosystem across the continent, after roping in HYBR and SystemicLogic to identify potential partners.
Absa, Hein Wagner launch cyber security academy for the blind
The bank plans to open SA’s first cyber security academy for the visually-impaired, in partnership with the Hein Wagner Academy.